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DELIVERY & RETURNS


Antoinette Dresses Sweden


Tallstubbsbacken 24
163 54 Spånga
E-mail: info@antoinettedresses.se
Home: www.antoinettedresses.com
Registration number: 640113....
Phone: +46 (0)70 764 69 79


Delivery and Shipping

The goods in stock will be delivered within 3 working days.
Delivery of ordered goods is approximately 3 weeks.
If a supplier is unable to meet its delivery obligations to us, it may possibly be delivery delays.
If this occurs, we disclaim liability to the customer for any damage that the delay achieved.
We always notify the customer if this happens by e-mail.
We deliver worldwide.
Shipping cost within Sweden is 70 sek. Europe and rest of the world 150 sek.
The package is sent with Posten Sweden AB and you pick up your package at your nearest representative,
after you have been alerted via SMS, e-mail or letter.
It is also possible to pick up the package yourself.
Transport Damage shall be reported to the post office where you collected the goods.
For packages that are not picked up you will be charged for shipping costs.

Return Swap Terms and Returns

You always have 14 days of replacement, return and withdrawal from the time you receive an item that you ordered.
The product must be in undamaged and unused condition.
Note! The right of withdrawal does not apply to custom made goods.
Want to switch to another product or size, we offer the return postage.
If you want to return an item it must be sent back in original packaging and you will pay for the return postage.
The buyer is responsible that the return comes back to us.
Once we have received and accepted your return we will make a refund of the returned product's value.
Tell us always before via: info@antoinettedresses.se or phone: +46 (0)70 764 69 79.
We follow distance and doorstep selling law.

Complaint

Tell us as soon as possible and why you do not accept the item and indicate how you think the item is faulty on info@antoinettedresses.se or phone +46 (0)70 764 69 79.
We will send a prepaid shipping label with instructions to you.

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