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TERMS & CONDITIONS

 
Antoinette Dresses Sweden


Tallstubbsbacken 24
163 54 Spånga
E-mail: info@antoinettedresses.se
Home: www.antoinettedresses.com
Registration number: 6401131344
Phone: +46 (0)70 764 69 79

At Antoinette Dresses it is safe and secure to shop

Ordering

After you have placed your order you will receive a confirmation on your e-mail.
There you will find all information about products, prices, billing and shipping address. 
Please let us know right away if something is wrong in the order to info@antoinettedresses.se
or call +46 (0)70 764 69 79.
You must be 18 years old or have parental consent when ordering.
Antoinette Dresses have ownership and withdrawal rights to all products until full payment has been paid
by the customer.
Due to the digital format of the photographs, we can not guarantee that the images accurately reflect a
product's true appearance.

Prices

Prices in the shop are in Swedish kronor (SEK) and all prices include 25% VAT.
After receiving the order confirmation, prices can only be changed by circumstances Antonette Dresses
have no control over.
For example, significantly changing commodity prices, currency fluctuations or amended VAT.
Any customs fees and other costs shall be paid by the customer.

Delivery and Shipping

The goods in stock will be delivered within 3 working days.
Delivery of ordered goods is approximately 3 weeks.
If a supplier is unable to meet its delivery obligations to us, it may possibly be delivery delays.
If this occurs, we disclaim liability to the customer for any damage that the delay achieved.
We always notify the customer if this happens by e-mail.
We deliver worldwide.
Shipping cost within Sweden is 70 sek. Europe and rest of the world 150 sek.
The package is sent with Posten Sweden AB and you pick up your package at your nearest representative,
after you have been alerted via SMS, e-mail or letter.
It is also possible to pick up the package yourself.
Transport Damage shall be reported to the post office where you collected the goods.
For packages that are not picked up you will be charged for shipping costs.

Payment

Online payment with Visa or MasterCard via "DIBS Payment Services". DIBS is certified
as PCI DSS security standard since 2005.
Antoinette Dresses saves NEVER any information regarding your card!
All information is sent encrypted by secure servers.

Paypal Pay by bank or credit card via the secure payment system Paypal.

Return Swap Terms and Returns

You always have 14 days of replacement, return and withdrawal from the time you receive an item that you ordered.
The product must be in undamaged and unused condition.
Note! The right of withdrawal does not apply to custom made goods.
Want to switch to another product or size, we offer the return postage.
If you want to return an item it must be sent back in original packaging and you will pay for the return postage.
The buyer is responsible that the return comes back to us.
Once we have received and accepted your return we will make a refund of the returned product's value.
Tell us always before via: info@antoinettedresses.se or phone: +46 (0)70 764 69 79.
We follow distance and doorstep selling law.

Complaint

Tell us as soon as possible and why you do not accept the item and indicate how you think the item is faulty on info@antoinettedresses.se or phone +46 (0)70 764 69 79.
We will send a prepaid shipping label with instructions for you.

PUL

We do not store your information for other than full tracking of your order.
We comply the Privacy Law.

Force Majeure

We accept no responsibility for delays / failure due to circumstances beyond its current such as labor disputes, fire, war, governmental decisions, reduced or non-delivery from the supplier. The company is responsible never for direct or indirect damage / loss that may occur for the customer.
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